PHL_Sales Representative for SSDI Campaign

Remote

Full Time

Mid Level

About US

GoHealth is a leader in digital consumer information, modeling, and aggregation, with over 25 different brands and websites that engage consumers in a variety of verticals. We are one of the fastest growing premier providers of healthcare marketing and call center services in the United States in multiple verticals including Healthcare, Insurance, Legal, and Disability.

Job Overview:

Are you a highly motivated individual with exceptional oral communication skills and a strong command of the English language? Do you thrive in a fast-paced environment and enjoy helping people? If so, we have an exciting opportunity for you!

At GoHealth 360, we are seeking energetic and self-motivated Call Center Agents to join our Legal Tort Campaign. As a Call Center Agent, you will play a pivotal role in providing outstanding customer service and support to individuals seeking legal assistance.

The Job caters to people who were involved in motor vehicle accidents and looking for financial compensation.

Job Requirement:

- Hours: 9 hours per day, Monday to Saturday totaling to 54 hours weekly.

- Handle inbound and outbound calls professionally and efficiently, always ensuring exceptional customer service

- Provide information and guidance to clients regarding legal tort matters

- Conduct thorough intake interviews to gather relevant information

- Accurately record client details and case information in our database

- Collaborate with internal teams to ensure prompt resolution of client inquiries

- Maintain a high level of product and procedural knowledge to address client concerns effectively

- Adhere to established call center guidelines and protocols

Internet and Hardware Requirement:

Must have Wired Headset
Speed test – Minimum of 20mbp Speed Download and Upload
Windows 10 or 11 with Google Chrome web browser installed
8GB or Higher of Memory
Processor i3 or higher
Computer must be Free of Malware or viruses
Back up internet
Skype account
Valid government-issued ID/driver’s license.

What We Offer

Competitive salary (19,000-25,000php per month)
Health allowance (After 120 days of employment)
PTO will be accrued at 0.0385 for a max of 90 hours bi-weekly eligible after 120 days of employment (10 days in a full year)
6 US Paid Holidays
Internet allowance
Employee Referral program $10
Pay is biweekly
Attendance Incentive Program

To Apply:

To be considered for this opportunity, please submit your resume with the name of your current or previous employer (if you are not working), work title, dates worked, and work experience. We look forward to hearing from you!

COVID-19 considerations:
All Contractors will be working from Home Permanently. This is a work from home opportunity. "Work from home" means to work in the home in which you reside aka permanent residence.

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First Name*

Last Name*

Email Address*

Phone*

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Valid Government Identification/Driver License*

Skype ID/ Name
*Instruction on how to get Skype ID / Name
(Go to: Skype ID Name / Skype Profile / Skype Name)*

Highest Educational Attainment* Senior High SchoolHigh School GraduateAssociate Degree/Vocational CourseBachelor's DegreeMaster's Degree or Higher

How did you learn about us?*

For Employee Referral (N/A if not applicable)
Name of Employee*

When are you available to start?*

Would you be able to comply with the IT requirements by the available start date you provided above?

• At least 8 GB of system memory.
• Core i3 processor or higher.
• Fiber or highspeed internet of at least 20MBPs. (Both upload & download)
• Windows 10 with Google Chrome web browser installed.
• USB headset with Noise Cancellation
• Malware and virus-free/protected computer.
• Skype account.
• Valid government-issued ID/driver’s license.*

Have you applied to another position?
If Yes, name all the positions you have applied for?*

Do you have experience in this position?*

How many years experience do you have specifically for this position?*

Any medical condition we should know of: (Pregnant, Asthma, Hypertension, etc.)*

Please submit a 1min. voice recording of a sales pitch. (ex. Sell me a pen.)*

Do you have a minimum of 1 year experience in BPO/Call Center?*

Upload your NBI Clearance*

Human Check*

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PHL_Sales Representative for SSDI Campaign

Apply for this position